Back to Lab

Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

Information We Collect

We may collect the following information to provide and improve our services:

  • Email address for account identification and communication
  • Usage data related to simulations and credits
  • Payment information processed through Paddle

Payment Processing

All payments are securely processed by Paddle, our payment provider. We do not store credit card information on our servers. Paddle handles all payment data in compliance with PCI-DSS standards.

Data Usage

Collected data is used to:

  • Provide and maintain the simulation service
  • Manage user accounts and credit balances
  • Improve platform performance and user experience
  • Communicate important updates about the service

Data Protection

We take reasonable measures to protect user data, including encryption of data in transit and at rest, regular security audits, and access controls. However, no method of transmission over the Internet is 100% secure.

;

Contact Us

If you have any questions about this Privacy Policy, please contact us through our support channels.

Last updated: March 2026